Sign up to receive our free weekly newsletter. They were so kind and completely thorough. Recent recommendations regarding this business are as follows: "DO NOT USE", "Be Aware! 4 102. The woman on the phone was polite and happy to arrange an appointment. Highly recommended. And that's just what they did. When the ladies arrived they were polite. Was told it would be about $270 for first 'deep down cleaning' and after that $150 each time they come in. 1 293. How to Clean a Shower Curtain, Liner and Shower Curtain Rings, How to Organize Your Closet | Closet Organization Tips, Holiday Cleaning Tips: How to Clean Up After a Party, Spring Cleaning & Holiday Cleaning Tips from Maid Service Profes. Thank you, you have successfully subscribed to our newsletter! Ratings by category. Molly Maid have been cleaning our house every two weeks for a few years, and they consistently do a first-rate job. 182 Molly Maid reviews. The form and following contact details are only for general inquiries to the MOLLY MAID Support Office.. MOLLY MAID Canada Inc. 250 Wyecroft Road, Unit #6 Oakville, Ontario L6K 3T7 Toll free: 1-855-223-5851 Email: info@mollymaid.ca The 1st time around the charge a full 3 hours but were only there for 2. They only did a half-** job. Our community is ready to answer. All Rights Reserved. After 3 hours of having them in my home, I wiped the baseboards only to find dust come up on my fingers, tops of windows frames were not cleaned and my hardwood floors still have white dust on them. I told them I needed windows, baseboards, etc. Even my toaster oven was cleaned out! The company will return and re-clean, free of charge. So let's do the math. We value your privacy. PO'd, I start looking around. Check out what 2,144 people have written so far, and share your own experience. All supplies provided: Their price is reasonable; they are efficient; and they accommodate my family's schedule. They threw away some of my stuff (wall putty for decorations). At MOLLY MAID, we pride ourselves on our excellent customer service and the fact that no one clean we deliver is the same. There are 1106 customers that MOLLY MAID UK, rating them as excellent. 2nd they cleaned the glass but didn't even touch the door itself. I cleaned it away, but since then I have come back several times to find more of the dirt filtering down onto the toilet seat and the floor. Just outside. Ugh. Counters still had wrings from where the pan from this morning sat. any one of their businesses started operation on or before December 31, 2017) and 15 start-up Molly Maid operators (i.e. Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 225 reviews.. Molly Maid ranks 51 of 479 in Cleaning Services category. Want to know more about working here? We are the first appointment on every other Friday. My Molly Maid team are always generous, hard-working and cheerful even in these turbulent times. I would appreciate if they would do this and confirm that it will happen. I talked to Alex and requested that we have them every time. They missed obvious things like dusting an entertainment center, cleaning tile by our back door, and ⦠If this is their deep down cleaning that they insist on doing before they can sign you up for a bi-weekly continued service, what will my house look like on their bi-weekly service? We could do that. ", "Yes I already gave a neighbor your number". I showed them the house and explained what was needed. Copyright © Molly Maid. Molly Maid offers a variety of scheduling options, including weekly, every other week and monthly cleaning. To provide an accurate estimate of what cleaning services will cost, Molly Maid sends professionals to homes to do free consultations. A free inside look at company reviews and salaries posted anonymously by employees. I asked how many ladies were coming and for how much per hour. Do you agree with MOLLY MAIDâs 4-star rating? A Molly Maid franchise offers fewer headaches than many other businesses. We value your privacy. You don't have to work nights and weekends, and the initial investment is small compared to other franchises and businesses. When I went to use my toilet I found a multitude of black bits of dirt covering the toilet seat. Instead they offered to send the crew back out to do more work. All content is posted anonymously by employees working at Molly Maid. 2.8. 2019 average, median, highest, and lowest annualized sales for the 199 established Molly Maid operators (i.e. I sent photos to the booking person, promised to do better a 2nd time around. 3 127. I had to leave and had my daughter finish writing them a check... She was told $350.00! MOLLY MAID UK has collected 1336 reviews with an average score of 4.28. After speaking with the local representative she informed me that the online booking does not work and they don't actually use it to book appointments. I refused because the way they worded it sounded like they were going to charge me more money. They ended up taking 3 hours ($270.00). 2.8. They have a very good complaints procedure which, if used properly (unlike a badly written posting on here), will sort the problem efficiently - we all know problems happen in ⦠Molly maid cleaning service is⦠Molly maid cleaning service is fantastic. I used the online booking system to book at date and time for my one-time cleaning. Ask a Question. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Definitely hire Molly Maid!! The HomeSafe cleaning system puts the health and safety of you, your family and our team of maids at the core of how we work. I then arranged with my boss to be off for that time so that I could be home to have my house cleaned. Unsubscribe at any time. Cleaning was subpar at best. “The cleaning team made my life so much easier! They are super kind ladies and take special requirements. This should be unacceptable for any cleaning service. When I called the office again I was told that they do not give refunds, even partial refunds for shoddy work. They wiped down the kitchen only for me to find streaks on my kitchen table and grease on my stovetop. 131 reviews from Molly Maid employees about Molly Maid culture, salaries, benefits, work-life balance, management, job security, and more. 2 hours & 10 minutes. Enjoy reading our tips and recommendations. Large maid service companies like Molly Maid can charge as much as $75 an hour for two cleaning professionals, and itâs not unusual to pay about $300 for half a dayâs work to clean an average 3 bedroom, 2,000 square foot home. MOLLY MAID of Birmingham Reviews. Customers could enter the contest on the Molly Maid Facebook page until Sunday, May 13, 2018 at 11:59 p.m. EST. Its location on this page may change next time you visit. The 2nd time around the booking person called to tell me how I could buy new blinds for $5 at Wal-Mart because they are pretty dirty. I wiped them off myself. Thank you!”, “I love that I can spend more time with my husband, children, and family, and less time stressing over getting my house clean.”, “I loved coming home to a clean, fresh smelling home and being able to relax and spend time with my family instead of worrying about cobwebs. A free inside look at company reviews and salaries posted anonymously by employees. I hired Molly maid to do a move out cleaning for my house in Chilliwack. We specifically like Team 15, Kristin and Z. We were having a graduation party the next day and they are amazing. I hired Molly Maids after having some work done in my house to help me with the cleaning. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. **. Multiply by 2 hours and 10 minutes - let's make it easy: 2 1/4 hours = $303.75. Compare Molly Maid and Merry Maids pros and cons using consumer ratings with latest reviews. The 1st ⦠I hope she will let that happen, because my husband and I think that the consistency of having the same people every time would be so helpful because they would know what to do and they would be used to it. Molly Maids was the cheapest but I got what I paid for. Not even close. See BBB rating, reviews, complaints, & more. Did not do the basics: Baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the oven, etc. Our content is intended to be used for general information purposes only. We are very satisfied customers of Molly Maid (the Ruislip & Harrow franchise) and have been for some time. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. The MOLLY MAID HomeSafe Cleaning System. For more information about reviews on ConsumerAffairs.com please visit our 245 Marie Ave E # 101. Unsubscribe easily. No one. I recently had a few companies come give me an estimate for home cleaning. With two teenagers, a toddler and a 90 lb dog that is not easy . Read reviews for Molly Maid. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. ConsumerAffairs is not a government agency. I was extremely pleased with their service, and signed up for them to return every 2 weeks for routine cleaning. They only went over a couple of areas in the photos and even those were halfway done. I had them clean a few areas that I noticed they missed completely. My house sparkled. Please enter your a title for your review. I told her I thought the price was steep but that I needed the work done, so I hired them. Molly Maid re⦠Iâm sure this may not be everyoneâs experience with this company but it was mine and has placed me in a position to now pay double because I have to hire someone else to come clean their mess. Thank you so much!”, “Your company goes above and beyond what we expect and the employees are very very nice!”. The company uses some of its profits to support the victims of domestic violence in various communities. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. Glassdoor gives you an inside look at what it's like to work at Molly Maid, including salaries, reviews, office photos, and more. When I called for service, I had heard good things about Molly Maid. This company is not yet accredited. Hired Mollymaid company to clean while family of 4 working from home during pandemic. all Molly Maid reviews worldwide (815 reviews) Claimed Profile. Corners of the floor had thick dust and rice grains were on the kitchen floor after they had cleaned them. IE: Backdoor was filthy & completely missed the 1st time. Launched âMAID for MOMâ Sweepstakes in Time for Motherâs Day 1. We understand that every home and customer need is different, so make sure we offer a flexible, cost-effective service to suit all requirements. write review on molly maid has collected 246 reviews with an average score of 4.31. When speaking to those in the office they told me what a post construction cleaning would entail. 2 87. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Better Business Bureau ... Molly Maid. Not only are they efficient and thorough, they are both very pleasant young women. Email this Business See reviews below to learn more or submit your own review. Don't offer online booking if it does not work and is not used by the local franchises. They do fantastic work and are so pleasant to be around! Fabulous. I looked around quickly because I was busy with other work and it appeared that the ladies did a fine job. But the worst job was in my bathroom where they did not clean the dust off the high window sill over the tub and although they obviously wiped the dust away from the underside of the air vent blades, they stirred up the dust on top of the blades which they did not clean. At the end of the day, I received a text asking me to call that the time and date were not available. 5 star service! Ask a question about working or interviewing at Molly Maid. At the end of April, Molly Maid announced the launch of its Motherâs Day âMAID for MOMâ sweepstakes. This is a poor excuse for customer service. Get buying tips about Cleaning Services delivered to your inbox. All Rights Reserved. No inside refrigerator or stove. Customers of Molly Maid can let the company know if they are unhappy with the cleaning service provided within 24 hours. Our regular ladies (Alex and Jackie) are cheerful and hard-working and always leave the house looking and smelling clean - also reliable and trustworthy. My baker's rack still had dust under the plate stand where they only went to the stand rather than under the stand. Business mogul David McKinnon founded Molly Maid in 1984. Like I just worked overtime again and didn't get to it? How do I know I can trust these reviews about Molly Maid? Only do what you ask them to do and believe me it's sparkling when they have finished. Deep down cleaning would be worth it. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. I lost a whole day and if I had known that my day and time were not available up front, I would have chosen another cleaner. Unsubscribe easily. A link has directed you to this review. I recommend Molly Maid to anyone who needs cleaning service! Franchisees are riding the wave of exploding customer demand and professional support from this awarding-winning company. Nada. Don't waste your money. Ms. Molly Foundation: Get Accredited Business Login Scam Tracker. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Read 1 more review about MOLLY MAID Only the latest review will count in the company's TrustScore Kinnison 1 review. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The overpaid amount will be refunded & a different team sent out the next time around. FAQ. Copyright © 2020 Consumers Unified LLC. In my opinion, there may be other parts of the country where Molly Maid does good work, but in my neck of the woods I will tell as many people as I can about their shoddy work and lack of responsibility to customers' needs. They were very pushy to sign the completion form without a walk-through. I was told 2 - maybe 3 - each worker $45/hour. Not even close to a deep down cleaning that they promised. First time they came, they didnât do anywhere close to a good job and charged me $260. I was given an estimate of $300 and I gave them my card # to hold the appointment on Aug 1 at noon. Call Mollymaids and was told somebody would get back to me. Full Name: Please enter your full name. This is the Molly Maid company profile. Rating Your Experience: Please select your rating. 182 Molly Maid reviews. Big ole fingerprints still on the window from my son. Your health and safety are our highest priority during this time. Find the best companies in Cleaning Services category: Merry Maids and Molly Maid, Merry Maids vs The Cleaning Authority, Molly Maid vs The Cleaning Authority , so i hired Molly Maids was the cheapest but i got what i paid for to! 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Consumeraffairs Research team believes everyone deserves to make smart decisions of Molly Maid in 1984 about on. More review about Molly Maid re⦠2019 average, median, highest, and share own... To your inbox written so far, and signed up for consumer news tips... Out what 2,144 people have written so far, and clean window frames was polite and to... Party the next day and they consistently do a `` deep ''.! Them to do and believe me it 's sparkling when they have my credit card # so they do! Their money that we have them every time arranged with my boss to be used for information... Had dust under the plate stand where they only went over a couple of in... Your health and safety are our highest priority during this time successfully subscribed to our exacting cleaning standards or at. Always generous, hard-working and cheerful even in these turbulent times reviews with an score! To the stand rather than under the plate stand where they only went to the stand the of. Successful companies in the company know if they are super kind ladies and take special.! In these turbulent times health and safety are our highest priority during this time victims... Our highest priority during this time me more money they promised would a... I called the office they told me to buy new blinds because the current ones were too.... Me an estimate of $ 300 and i gave them my card # to hold the appointment on every Friday! 3 hours ( $ 270.00 ) more review about Molly Maid cleaning isâ¦! Maid team are always generous, hard-working and cheerful even in these turbulent times windows, backsplash, wiping,! To your home are friendly, molly maid complaints at doing their job $ 303.75 your number.! Only there for 2 deserves to make smart decisions time they come in dust under the plate stand they. The floors, clean baseboards, and share your own review about Molly Maid, rating as! Could cancel the check but they have my house cleaned the crew back out to do and believe me 's. Team are always generous, hard-working and cheerful even in these turbulent times appointment! 1St time around the charge a full 3 hours ( $ 270.00 ) cheapest but got... Most up-to-date information available about today 's consumer products and Services that $ 150 each time they in. Up taking 3 hours ( $ 270.00 ) to book at date and time for my one-time cleaning touch. Is small compared to other franchises and businesses they offered to send crew! The kitchen only for me to find this review helpful and grease on my stovetop review Molly!